Covid-19 Support – Referrals
T.B. contacted the Jesus Centre through the info@ email. Having used our services before, he was inquiring about a food parcel as he was being released from hospital (for acute pancreatitis) and had to self-isolate.
As the Support Worker, this was passed on to me. I emailed T.B direct, but got no reply. Being; concerned for his wellbeing, I contacted the University Hospital Coventry and Warwickshire and introducing myself as his Support Worker. After some questioning I was put through to the ward he had been on. They informed me that he had been discharged and they gave a contact number for him.
Calling the number given I got through to T.B. I explained what had happened and that I would try and connect him to a team that could support him with food and toiletries etc. T.B. was delighted and so grateful and gave me the details I needed to for the referral.
Because the Jesus Centre has a relationship with Coventry Comfort Carers (CCC) (both being members of the Coventry Faith Homelessness Forum) I telephoned them. They said that they would get a food parcel out to him a.s.a.p. and they gave me the details for the Coventry City Council’s “Operation Shield” service during Covid-19. I tried to call Operation Shield, got no reply so I sent an email referring T.B. to their services.
T.B. received a parcel from CCC and about a week later was taken on by Operation Shield. He has now received toiletries, food and his medication.
T.B. is now set up with several agencies, including the Jesus Centre.
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